The test results don’t make sense. What do I need to know?

You’ll only see whether toxins or present or absent when you use CTS Original Used Pad Tests. You’ll see a P for positive and an N when the results are negative. The level of toxins present in your body is provided by Hair Analysis Kits. It’s accurate as of the time you sent the hair in, and the results will tell you what level is acceptable. Need more information? That’s what we’re here for. Please call 888-951-7873.


May I pay with PayPal?

Absolutely. You can also pay with Mastercard, Visa, Discover and American Express. The price is the same no matter whether you pay online on by phone at 888-951-7873.


How quickly will my order ship?

No matter your location, your order will ship out quickly after we get your payment. In the United States and Canada, every order ships for free. Internationally, you have a chance to review shipping options before you send in payment. All you need to do is put items in your cart, then let us calculate shipping options for you. You’ll get a choice, and you can choose the one that’s right for you.


I don’t like my purchase. How do I return it?

We make returns simple. Just click here to process your return. Every item comes with a 90-day guarantee from the date of purchase.


I still have amalgam fillings. What’s the point of using BodyPure Foot Detox Pads?

Using the pads is more important for you than for those without amalgam fillings because you have that constant source of harmful toxicity inside your body. The smartest course of action is to have the fillings replaced. Contact Dr. Vinograd for more information at drvinograd@bodypure.com or by phone at 619-630-7174.


Why should I wear foot pads if I’ve had my amalgam fillings taken care of?

Mercury is released into your body during the replacement procedure no matter how well it’s done, and you may have other sources of toxicity. That’s why it makes sense to use the pads before, during and after amalgam filling replacement.


I like the prices, but what can you tell me about the authenticity?

We sell only genuine products and offer you a generous return policy to back them up. If you want to return something to us for any reason, you can do so without question for up to 90 days from the date of purchase. In addition, foot pads sold by BodyPure come from the Wise Choice Health factory, and the company proudly supports its products too.


Does ordering from you open me up to dozens of unsolicited emails?

We never send emails to people who don’t want them, and if you are on our list you can get off it anytime. Most people who sign up for our emails do so when ordering by leaving the check box checked that indicates they want promotional emails from us. You can uncheck that box when ordering if you don’t want to be signed up for emails.

In addition, there’s a way to sign up for valuable promotional offers at the bottom of most pages of the site. Just complete that and you’ll get special deals and alerts. You can also fax or write to us and get on the list as well. We’re always happy to have you.

If you decide you don’t want emails from us anymore or think you may have signed up accidentally, it’s easy to correct the issue. Just click through from the unsubscribe link on any email or log into your online account with us and email us with new instructions. We’ll update your choice right away.


Is online transaction security a priority for you?

As an online seller, nothing is more important to us that the safety of your information, and we’ve never had a breach. We use SSL technology, an industry standard, and other methods to ensure the integrity of your name and address as well as your personal information at every step of the way. We also audit our procedures with the help of a third-party to make sure we’re always doing everything right.

You can see our commitment to security when you see the unbroken key or the closed lock at the bottom of your checkout pages. That’s an indication of a confidently secured connection. You’ll also notice when you examine your browser window that the “http” on the address line changes to “https”. That’s another sign of a secure connection.



I don’t completely understand this privacy policy. How can I follow up?

Simply email PrivacyOfficer@bodypure.com with your comments or concerns. A specially trained representative will get back to you quickly with the accurate answers you deserve.


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